Phase 05: Operate

Operations & Growth

Post-acquisition playbooks - from your first 100 days to digital transformation, revenue growth, and exit planning.

57 articles

Operations

Hiring Your First Executive Team Post-Acquisition

Learn when and how to hire your first controller/CFO, VP of operations, and sales leader after acquiring a business - including where to find talent and how to structure compensation.

10 min read

Operations

Compensation & Incentive Design for Acquired Companies

Design modern compensation and incentive structures for acquired businesses - base salary frameworks, performance bonuses, sales comp, and equity/phantom equity plans.

11 min read

Operations

First 90 Days as CEO: Actionable Quick Wins After Buying a Business

Discover high-impact, low-risk quick wins for the first 90 days after acquiring a business - financial, operational, customer-facing, and people-focused improvements that build credibility.

11 min read

Operations

When to Let People Go: Making Tough Personnel Decisions

Manage the hardest part of being a new CEO - when to terminate underperformers, how to use PIPs effectively, and how to conduct terminations with respect and legal compliance.

11 min read

Operations

Middle Management: Your Secret Weapon Post-Acquisition

Develop the missing middle management layer in your acquired business - identify hidden leaders, train them in delegation and KPIs, and build the execution capacity to scale.

10 min read

Operations

Implementing a CRM System in Your Acquired Company

A practical guide to CRM selection and implementation for acquired businesses - from HubSpot to Salesforce, with a 12-week implementation roadmap and adoption strategies.

11 min read

Operations

Financial Reporting Upgrades: From QuickBooks to Controller-Ready

Upgrade your acquired company's financial reporting from basic bookkeeping to controller-ready monthly statements, budget variance analysis, and 13-week cash flow forecasts.

11 min read

Operations

Standard Operating Procedures (SOPs): Building Documentation

Build standard operating procedures for your acquired business - which processes to document first, SOP templates, efficient documentation methods, and maintenance best practices.

10 min read

Operations

Process Improvement: Lean & Six Sigma for Acquired Companies

Apply lean and Six Sigma principles to acquired businesses - value stream mapping, eliminating waste (TIMWOODS), DMAIC framework, and quick-win process improvements.

10 min read

Operations

Sales Team Development Post-Acquisition

Build a formal sales function in your acquired business - assess the current state, create a sales process, hire your first rep, and explore new sales channels for 20-40% revenue growth.

11 min read

Operations

Marketing Strategy for Acquired Companies

Develop a modern marketing strategy for your acquired business - marketing audit, quick-win investments, the rebranding question, and building in-house vs. agency capabilities.

10 min read

Operations

Geographic Expansion After Acquisition

Expand your acquired business into new markets - organic expansion vs. bolt-on acquisitions, market selection criteria, and practical implementation strategies.

10 min read

Operations

Cross-Selling & Upselling in Acquired Companies

Increase revenue per customer through cross-selling and upselling - identify opportunities, practical tactics like bundling and tiered plans, and train your team to sell more.

10 min read

Operations

Strategic Partnerships & Channel Development

Build strategic partnerships for your acquired business - referral partnerships, channel partnerships, co-delivery, vendor relationships, and structuring partner agreements.

10 min read

Operations

Exit Preparation Checklist: Getting Your Business Sale-Ready

Start preparing your company for sale 18 months in advance - clean up financials, reduce owner dependency, demonstrate growth, and assemble your advisory team.

11 min read

Operations

Dividend Recapitalization: Returning Capital Without Selling

Understand dividend recapitalizations - how they work, when they make sense, typical structures, and risks for search fund companies seeking to return capital without a full exit.

10 min read

Operations

Secondary Sales: Selling to Another PE Firm or Search Fund

Sell your search fund company to a PE firm, independent sponsor, or second-generation search fund - why secondary sales are common, what buyers look for, and CEO role post-sale.

10 min read

Operations

Earnout Structures on the Sell Side: When You're the Seller

Protect your interests when a buyer proposes an earnout - which metrics to accept vs. avoid, key negotiation points, control provisions, and acceleration clauses.

10 min read

Operations

CEO-to-Board Transition: Life After Exiting Your Acquisition

Manage the emotional and practical transition after exiting your search fund company - identity shift, common post-exit paths, and practical tips for life after being CEO.

11 min read

Operations

Search Fund CEO Performance Reviews: Board Best Practices

Implement effective CEO performance reviews in search fund companies - a balanced framework covering financial performance, strategy, people, and board relations.

10 min read

Operations

Monthly Board Package: Templates & Best Practices

Build an effective monthly board package - CEO letter, financial summary, KPI dashboard, strategic initiatives, and best practices for keeping your board informed.

10 min read

Operations

Investor Update Templates for Search Fund CEOs

Send effective investor updates - templates for search phase and post-acquisition, update frequency guidelines, common mistakes, and how to engage investors as advisors.

10 min read

Operations

How to Select & Work with an Investment Banker for Your Exit

Choose the right investment banker for your exit - selection criteria, fee structures, the sell-side process timeline, and how to manage the advisor relationship effectively.

11 min read

Operations

Language & Cultural Considerations in European Acquisitions

Manage language barriers, cultural business styles, negotiation norms, and employee relations across European regions when acquiring a business cross-border.

11 min read

Operations

Acquiring Seasonal Businesses: Opportunities & Risks

How to evaluate, value, and operate seasonal businesses - cash flow management, staffing cycles, deal timing, and strategies to build year-round revenue.

11 min read

Operations

Building Trust with Teams After Acquisition

How to earn trust from inherited employees - first 30 days, quick wins, long-term relationship building, and overcoming the new owner trust deficit.

11 min read

Operations

Cybersecurity in Post-Acquisition Integration

Secure your newly acquired business - access audits, credential resets, MFA implementation, backup verification, and priority security investments for SMEs.

11 min read

Operations

Day 1 Announcement: Scripts, Templates & Best Practices

How to introduce yourself to employees on Day 1: preparation, announcement structure, key messages, what NOT to say, and follow-up actions.

10 min read

Operations

Search Fund CEO: The First 100 Days

What to do in the critical first 100 days after acquiring a business - from team alignment to quick wins.

12 min read

Operations

Investor Relations & Reporting Best Practices

Monthly updates, quarterly calls, and post-acquisition reporting - how to keep investors informed and engaged.

12 min read

Operations

Building Your Advisory Board & Support Network

Who to recruit, how to compensate them, and how to use the ETA ecosystem for long-term success.

12 min read

Operations

Add-On Acquisitions & Buy-and-Build Strategy

Platform vs bolt-on, sourcing add-ons, integration playbook, multiple arbitrage, and creating enterprise value through scale.

9 min read

Operations

Management Transition & Employee Communication

Pre-announcement planning, Day 1 communication, retention strategies, seller transition period, and handling employee anxiety.

12 min read

Operations

Board Governance for Search Fund Companies

Board composition, meeting cadence, CEO-board dynamics, independent directors, and fiduciary vs advisory roles.

11 min read

Operations

Post-Acquisition Digital Transformation

Legacy system migration, CRM/ERP implementation, e-commerce channels, and realistic budgets for SME digitization.

13 min read

Operations

Revenue Growth Playbook Post-Acquisition

Pricing optimization, sales development, cross-selling, channel expansion, and a 100-day revenue assessment framework.

9 min read

Operations

Working Capital Management for New CEOs

Cash conversion cycle, accounts receivable management, inventory optimization, supplier terms, and cash flow forecasting.

11 min read

Operations

Building Trust with Inherited Teams: A New CEO's Guide

What employees are thinking, first week actions, earning credibility, common new CEO mistakes, and retention strategies for key employees.

14 min read

Operations

Quick Wins in the First 90 Days Post-Acquisition

Financial quick wins (pricing, cost reduction, cash management), operational improvements, sales & marketing upgrades, and people investments for new CEOs.

13 min read

Operations

Employee Retention After Acquisition: Strategies That Work

Flight risk assessment, pre-closing retention packages, post-closing communication strategies, retention economics, and key employee management.

14 min read

Operations

Pricing Optimization: The Fastest Path to Profit Growth

Why pricing is the #1 EBITDA lever post-acquisition, how to diagnose underpricing, implementation strategies, communication best practices, and ongoing pricing discipline.

14 min read

Operations

Key Person Risk: Identifying & Mitigating in Your First Year

How to identify key persons during DD, assess flight risk, implement pre-closing retention agreements, and structurally mitigate dependency over 18 months.

13 min read

Operations

Culture Integration After Acquisition: Dos & Don'ts

How to assess inherited culture, the dos and don'ts of cultural evolution, building professional management practices, and the link between culture and retention.

14 min read

Exit

Preparing Your Company for Exit: 18-Month Readiness Plan

Month-by-month exit preparation framework: financial cleanup, operational optimization, legal compliance, advisory team assembly, and going to market.

15 min read

Exit

Strategic Sale vs. Financial Sale: Maximizing Exit Value

How strategic and financial buyers value businesses differently, deal structures, employee and brand implications, and running a dual-track sale process.

14 min read

Operations

AI Implementation in Small Businesses Post-Acquisition

Practical AI applications for SMEs: customer service, sales & marketing, financial operations, scheduling, knowledge management, implementation framework, and tool selection.

15 min read

Operations

ERP Implementation After Acquisition: A Practical Guide

How to evaluate, select, and implement an ERP system after acquiring an SME - timeline, budget, change management, and common pitfalls.

14 min read

Operations

Seller Transition Period: Structuring the Handover for Success

How to structure and manage the seller transition period after a search fund acquisition - consulting agreements, knowledge transfer, and phased withdrawal.

12 min read

Operations

KPI Dashboard for Post-Acquisition Management

How to build and use a KPI dashboard after acquiring a business - financial metrics, operational indicators, board reporting, and common pitfalls.

13 min read

Operations

Employee Equity & Incentive Plans After Acquisition

How to design equity and incentive plans for employees after a search fund acquisition - phantom equity, option pools, profit sharing, and tax considerations.

12 min read

Operations

Customer Retention After Acquisition: Protecting Your Revenue Base

How to prevent customer churn after acquiring a business - announcement playbooks, at-risk identification, relationship transfer, and retention strategies.

12 min read

Operations

Talent Acquisition & Hiring After a Search Fund Acquisition

How to recruit, hire, and onboard key talent after acquiring a business - building a management layer, compensation benchmarking, and fractional executives.

12 min read

Operations

Supply Chain Optimization After Acquisition

How to optimize suppliers, inventory, and procurement after acquiring an SME - vendor negotiation, rationalization, logistics improvements, and group purchasing.

12 min read

Operations

Post-Acquisition Technology Audit: A CEO's Playbook

How to assess and improve technology in an acquired SME - infrastructure audit, cybersecurity, cloud migration, IT budgeting, and build-vs-buy decisions.

12 min read

Operations

Cybersecurity for Acquired Businesses: A CEO's Priority List

How to assess and improve cybersecurity in an acquired SME - first 30 days checklist, cyber insurance, employee training, incident response, and compliance requirements.

11 min read

Operations

Culture Change After Acquisition: Leading Transformation Without Losing Trust

How to assess, preserve, and evolve company culture after a search fund acquisition - quick wins, managing resistance, and measuring cultural health.

12 min read

Post-Acquisition

Transition Service Agreements (TSAs) in Business Acquisitions

Understanding transition service agreements - when you need them, key provisions, pricing models, and negotiation strategies for smooth post-closing transitions.

16 min read

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